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Just don’t worry. That’s our motto.

This is our policy regarding this matter 🙂

If you have purchased anything on BLANK. Sunglasses, but didn’t:

  • Receive the right products or sizing, or
  • Receive your products within the guaranteed delivery time (45 days), you get a full refund from us.
  • Paid with Paypal? Check our “Returns” page.

However, we can’t give you full refund under the following circumstances:

  1. Your BLANK. order didn’t arrive due to factors within your control (for example: you provided us the wrong shipping address), or
  2. Your BLANK. order didn’t arrive due to one or other circumstances outside the control of BLANK. Sunglasses (for example: not cleared by customs, a tornado or other natural disasters, pandemics), or
  3. Your order has been placed at a discount or within a sale. In this case you can still swap your order amount for other products.

Want to return your order?
Returns/Refunds or exchange items are accepted up to 14 calendar days after receiving your order.

If you want to return your order for a refund or replacement, please contact us at

returns@blank-sunglasses.com

Please note your order number and/or email address and which sunglasses you’d like to return. Our support team will help you with this process and will make sure get your refund (or replacement) as soon as possible!

Want to exchange your order?
Returns/Refunds or exchange items are accepted up to 14 calendar days after receiving your order.

If you want to return your order for a refund or replacement, please contact us at

returns@blank-sunglasses.com

Please note your order number and/or email address and which sunglasses you’d like to return. Our support team will help you with this process and will make sure get your refund (or replacement) as soon as possible!

Note: At the moment we only offer refunds and a discount code to place the exchange order yourself.

How do I return my order?
Returns/Refunds or exchange items are accepted up to 14 calendar days after receiving your order.

If you want to return your order for a refund or replacement, please contact us at:

returns@blank-sunglasses.com

Please note your order number or email address and which sunglasses you are going to return (+ which replacement you want of course!). Our support team will help you with this process and will make sure get your refund or replacement as soon as possible!

Do I need to pay for the return?
We have free returns with Paypal. Didn’t pay with paypal? Then you are responsible for the return costs.

Want to return shipping refunded when you used PayPal on our website?
Just click here to activate the Paypal Service.

Already activated this? Click the button below and get your refund.
Paypal refund service

Depending on the service & country you’re returning your item(s) with, it can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by our returns team.

If your return is marked as delivered, sit tight, our returns team will be in touch by email once the return has been processed to confirm your refund.

Need help? chat with us